Ive been shopping at If for about 20 years and have bought many pairs of shoes over the years. Recently I bought a wallet. It fell apart about a month into using it. When I asked to return it the owner’s son, who has worked for his mother at this store forever, was incredibly rude to me. He yelled at me and was very dismissive. I’m a bit shocked to be honest. They took the wallet back and did not give me a refund or exchange and I haven’t heard from them since. Is this really how your loyal customers are treated? Unbelievable. I recommend you don’t shop here.
This is a Second Generation Family owned business downtown Guelph. Let’s all support that they’re still here… and for good reason. That’s no way that you can do better for quality, design, choice, price and service by shop-hopping beautiful footwear downtown Toronto! ( and really, who wants to do that!?! /not me) Go go go!!! You can thank me later ;)
This shoe store always has super cool shoes. They strike a great balance between shoes with a lot of style, while still maintaining comfort. The price of shoes at the store is a little on the high side, but you are purchasing shoes that you’re not going to get anywhere else. The quality of the footwear that they carry is definitely higher end.
Not worth 1 star. Went to make a return worth over $100 so quality should be good but as it ripped before even being worn I went to honestly return them. Before being able to fully explain myself I was neglected and yelled at, with multiple workers coming to aid each other. They don’t follow their own policies yet expect us to. Don’t come here absolutely disgusting behavior. DO NOT SHOP HERE!!!
Bad times for our daughter at this shop. Had to return 2 pairs of boots. In the end the 3rd pair was not at all what she wanted. she was really sad about how long the process took and how many times she had to go back and forward. as we live out of town "Pick up your boots" ..."IF" you care about your reputation.
Having recenty moved to Guelph and in need of boots I googled and saw this store rated as #1 I went and found out exactly why this store is rated #1. Winter boots are on the way out Spring and summer on the way in. The person helping me dragged out the boots that were already put away in storage. 1/2 price sale was amazing. Everyone was so very helpfulThis wil be my go to store for shoes Prices are a bit high but I have learned that you really do get what you pay for. I will be looking at sales from this store and will always start here first for any shoe searches. Thank you for this great shopping experience
I had a pair of boots that i purchased a size to small, apparently hoping against hope that my feet would shrink. My feet remained the same size, and despite many efforts boots remained too small. I called IF, unsure if they would let me exchange because of my own error and IF offered to help. IF stretched them, counselled me in how to stretch them at home, and looked into finding the brand rep for a size that fit. When none of these options worked, and months after the first purchase, IF allowed me to exchange them at full price, despite the exceedingly long wait between my purchase and return, and the fact that I made the mistake of buying too small shoes.No box store would offer this sort of experience, and I cant speak highly enough about their customer service. They are understanding, passionate about finding the right shoe for you, and value their customers satisfaction. If you come to IF you may leave broke (because there are just so many beautiful shoes to buy!) but you wont leave dissatisfied.
Amazing selection and customer service at IF. Joel takes great pride in his craft.
If you are looking for extremely fashionable foot ware and accessories there is no place better than if. While their selection of male shoes is considerably smaller than their selection of females shoes they are all top notch. I buy several sets of shoes from if every year and I am always one of the first in the door at their yearly boxing day sale. I highly recommend stopping in and taking a look because I know you will find something you love!
IF Footwear Boutique has a huge selection for women. Their footwear is ... comfortable and functional, bold and edgy, vintage turned modern or luxurious and romantic as stated on the website. One of my favourite brands is Naot. IF also has purses and handbags available. Unfortunately the mens selection is small with mostly dressy shoes with a few casual. Every Boxing Day there is a half off sale for the entire store and customers typically line up at 6:30 a.m to get in the shop. They have other sales throughout the year as well, but not as big as Boxing Day. The prices can be very high.
IF Footwear Boutique is a Canadian Shoe Store based in Guelph, Ontario. IF Footwear Boutique is located at 42 Wyndham St N, Guelph, ON N1H 4E7, Canada.
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