The team in Day Surgery is just phenomenal! My fiancee had to have outpatient surgery done and was quite nervous, but the team were so warm, funny, and compassionate that she was completely relaxed! Our experience was unbelievably great, and we are both so grateful!
My 98 year old grandmother was brought here due to a stroke. It is not her normal hospital. The nurses up in the stroke ward are the nicest group of people. They have been fantastic with my grandmother. Its not the newest hospital, its showing some wear, but everyone has been very helpful and accommodating.
Came in at 5am with my husband with severe pain in his torso. At the time there were only 5 other people waiting at most and over the past few hours of waiting, the only people who have left have given up and gone home. Not a single person has made it past the emergency waiting room in over 3 hours. There are only 2 other people left and we are seriously considering just leaving and going to a walk in clinic. At least then you'd be seen by a doctor. My husband hasn't even offered anything to deal with the pain.Edit: i have decided to add a star on the account of by the time we actually managed to get into the treat and see area after a 4 hour wait in the emergency waiting area, even though we still waited another 1.5 hours to actually see a doctor, the doctor we were dealing with was wonderful. He was very compassionate and nice to talk to and really tried to figure out the issue. On the other hand, we also waited 3 hours to get 2 quick tests done and leave. Our total visit was over 8 hours.Also, while some of the nurses were cold and uncaring (mainly two specifically working in the treat and see area), we got to witness a phenomenal geriatric nurse interact with her patients. She was kind, funny, and really tried to connect with her patients; it was inspiring to watch.
I understand the staff are over worked and some are probably under paid but there is no excuse for being downright rude when people are in need of help. The health care system in general needs a re-vamp but this hospital is much worse in terms of service than others in the area.
My experience is only from the point of view of a visitor. I have a family member who has been admitted for the past few weeks. Staff has been so nice every time I visit. They are caring and passionate about their profession... Parking is a complete cash grab and basically extortion. In some cities the hospital is among other businesses or university and it makes sense to charge a bit more to weed out non hospital users, there is no other demand for parking around here accept for the hospital so they are seriously taking advantage of vulnerable people...
Guelph General Hospital is a Canadian Hospital based in Guelph, Ontario. Guelph General Hospital is located at 115 Delhi St, Guelph, ON N1E 4J4, Canada.
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