Saved my Brittany spaniel, amazing staff and treatment of both pets and owners. Responded with urgent triage when we called and let them know we were on our way when our little guy crashed. If you need real urgent care, this is the place to be.
If your pet has a problem that your regular vet can't deal with or figure out this is the place for you. All the staff I have encountered were very empathetic and professional when dealing with pet owners who are often very upset. The vets the owners deal with are graduates working and conferring with an experienced vet. I felt I got the best of information and treatment for my cat. Although I was able to take my cat home fairly soon after treatments, I meet a women whose dog stayed for a longer time. I was impressed that she could go into the kennel and spend time with her animal. Soooo important for both the animal and owner. Two things I didn't like was that I received no notification that the vet I worked with was done with internship and left. I would have liked to wish him well. Also beware that the costs are higher than in a regular vet practice but I guess it is a specialist type clinic with higher expenses...just saying.
Our dog Rudy received amazing care. The staff are highly professional and kept us informed daily on the status of Rudy. We had another good experience with one of our other dogs too. He had a long and healthy life thanks to the veterinarians at the companion hospital.
Very friendly and detailed staff...just a long way to go. Back and forth with a heart monitor on. I hate highways. Very long trips for someone with anxiety and a dog that pants the whole way
Wonderful, friendly, caring staff. Undoubtedly a great place to bring your pet. Unfortunately the billing and invoicing is not very good. I settled my bill when I picked up my pet and there was a zero balance owing. Two days later I received an invoice for $300 in the mail. When I called to inquire they said there "may" be an additional $300 owing but I should wait to pay it and call back in a week as all invoices go through an internal audit. When I called back after a week they said there was a zero balance. Two days after that I received another invoice for $300 in the mail... massive confusion.
OVC Companion Animal Hospitla is a Canadian Veterinary Care based in Guelph, Ontario. OVC Companion Animal Hospitla is located at 28 College Ave W, Guelph, ON N1G 2W1, Canada.
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