I booked Super Movers for moving from Guelph to Toronto last week. They are really helpful and efficient. It literally took them only 20 minutes to load everything from my one-bedroom apartment into their truck. The move was smooth, nothing was damaged and they finished their return trip to Guelph, an hour and a half before the estimated time. Few things to note: They won't charge you for travel time from their office to your house if you are moving from Guelph. When you pay them ask them to show you the receipt before finalizing it. They do it on a app in their phone and I was charged for the HST twice. Although when I checked my receipt and pointed it out to them, they reimbursed me for it. So customer service was actually good. If you are on a budget and looking for a reliable mover, I would recommend Super Movers.
Super Movers was a huge help in getting us moved into our Guelph home. These guys went above and beyond to ensure items were removed and put in the right place and were very patient with us as we were preoccupied with other tasks that go along with moving day. These guys most definitely took away most of the moving day stress. Would definitely recommend.
I had a mixed experience with these guys (mostly good). The movers arrived right on time, worked hard and did a great job moving me in to my new house. I was actually ready to give a good tip to the movers upon completion because I was happy with the work. The issue I have is that they mislead me with the price of moving.When I called to get an estimate, I was told that there was a $120 per hour flat rate with no hidden charges. I confirmed the pick-up address and drop-off address. I said I was only moving a portion of my house and it would likely take 2 hours. The guy on the phone said it sounded accurate. I specifically went with this company because they didn't have a 3 hour minimum (I wanted to avoid this because it wasn't more than 2 hours of work). Never once was it stated that there would be a fee for travel time to the pick-up location. If you don't have local movers and have to travel to a site/charge for the travel time, then that needs to be communicated to a customer. When you say you service KW, you should not be adding travel time from Guelph. This would have been a 5 star review if I was not mislead about travel times being added to the price.I was expecting to pay $240 plus tax and tip for a 2 hour move. Instead I paid $400, including tax and no tip for a "3 hour" move. I don't know if this was a miscommunication or if I was intentionally mislead. This caused enough frustration to leave this review. Please just be open and honest with your customers. I hate feeling like I got swindled.
Really great service. Guys were super punctual and really friendly. Huge help. Thanks guys
Awesome job you guys! Made our move go so smoothly. Kind, courteous and worked so hard to get us settled in to our new place quickly. Couldnt have asked for a better group of guys to get the job done. Mike, all the best with your business. Thoroughly recommended!Thanks again!
Super Movers Moving Company is a Canadian Moving Company based in Guelph, Ontario. Super Movers Moving Company is located at 238 Elmira Rd S, Guelph, ON N1K 1P7, Canada.
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