DO NOT GO HERE. Horrible customer service. I was given a quote and a receipt and then they charged me more upon pickup, said they reviewed the items and they didn't think they would make enough off of it. Then the second time the same thing happened this time they said it's because they should have charged more for having multiple colors in my laundry. Such a shady business. Costs are already above average and then they are ways charge more than what they say, find alternate cleaners!!!
The staff are just so amazing and nice, so helpful. Laundry is always super clean too
Firstly the rate of the was dry fold service is 1.39$ a pound which is very expensive compared to competitors in this city, with that said I accepted the higher rate hoping for a quaility wash, 50lbs of clothes later and 80$ I have an entire wardrobe of shurnken clothes. I myself am a large and took a lot of new clothing, I had a 2XL long sleeve that was shrunken so bad I had a friend (Who is a small in size) try it on and he couldnt even raise his arms to be level with his shoulders with out showing his belly button. Ive also contacted the head office with an email with zero response. Will never do this again... -5 stars.
Could be cleaner. Staff was friendly. All of the $5 front load machines have dings in the holes of the barrel which could snag your clothes. I used the larger machines instead, but they were $7 a load. Also, no WIFI.
Dont go here, they destroyed my canada goose jacket, all the loft on the inside was noticeably clumped together and the smell i had originally asked to be removed (which is all i wanted done and specifically mentioned it) it was still there, i tried to show the lady and told her to feel all the clumped up down and she refused, acted like she didnt even know what down was, she kept saying " i dont have the intelligence to answer your question" then why are you working here you old hag.
King Cleaners is a Canadian Laundry based in Guelph, Ontario. King Cleaners is located at 49 Gordon St, Guelph, ON N1H 4H2, Canada.
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