Very disappointed! Not only did I have to go back for a second fitting for my dress alterations because she couldnt find the marks, after paying $107 for the alterations, the sewing job was done poorly and to top it off there were black marks all over my dress (that most definitely were not there before bringing the dress in) and when I called in to complain, she told me the marks must have been on the dress before and then she offered me a discount on cleaning services for my dress.Very poor professionalism and bedside manner. Do yourself a favour, do NOT use this place for your alteration needs!
Good service. No complaints
I was most impressed by this cleaner. I had two hats that needed to be cleaned and they did an amazing job on my hats. Would definitely take my cleaning to them, not only great work but many years of experience.
DO NOT GO HERE. They have ruined jackets giving them back without zippers and never provide a refund to compensate. Terribly run business extremely unprofessional. They do not call customers when items are ready for pickup and are extremely slow with their services. Awful awful awful business and customer service.
They ruined my Pendleton wool coat ($500+) at the beginning of this year, shrunk it and didn't even offer to refund the dry cleaning charge! The coat's lining is messed up, the bottom of the coat is now wavy, and the hips are so snug they ride up. This coat was a loose fit when I brought it in. DO NOT GO HERE.
K Cleaners and Tailor Shop is a Canadian Laundry based in Guelph, Ontario. K Cleaners and Tailor Shop is located at 35 Harvard Rd, Campus Estates Plaza, Guelph, ON N1G 3A2, Canada.
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