Great rates. It was well worth reaching out to get a quote for both home and auto insurance
A very bad experience with customer service!!! We used to have Allstate in the States with good experience, but here with Allstate in Canada and especially this agent, please avoid at all cost!!!
As along as you can avoid any accidents you'll be fine otherwise when dealing with claims expect substandard service.
Duy Le - we have no record at all of this person ever being connected to our office.Khoa Pham - may have gotten an online quote through our contact centre back in February 2017. Tatiani Terekhova - we resolved Tatiani's concerns to her satisfaction and she remains a client of this office.John Rabak - Unfortunately we cannot cancel a policy based on a verbal request alone - this is for your protection and ours. We require a signature.Sharon Tanti - is correct in that rates should be shopped every 4 years, but so should coverage's as not all insurance company's are the same - and not all insurance company's will be a good fit for your particular needs.Lee Baker, Agency Manager.
This agency has horrible customer service. When you ask a question of the person answering the phone, it becomes a "it's not my fault" situation. Regardless of who made the mistake, OWN IT. Don't try to pass the buck all the time. I seem to always get the same lady answering the phone, and she is very condescending.
Allstate Insurance: Guelph Agency is a Canadian Insurance Agency based in Guelph, Ontario. Allstate Insurance: Guelph Agency is located at 160 Kortright Rd W Unit 6, Guelph, ON N1G 4W2, Canada.
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