I had a great experience at the Best Buy Express in Stone Road Mall while purchasing my new iPhone 17. Mikayla provided excellent service, she reached out with the offer, which helped plan the visit. In store, she clearly explained all the plans and Black Friday deals. The store manager also kindly offered snacks during the billing process, making the visit even more pleasant. Overall, it was a smooth and perfect Black Friday shopping experience. Highly recommend this location!
I recently purchased an iPhone 17 from the Best Buy Express at Stone Road Mall, and I want to highlight the outstanding service I received from Mikayla. She went above and beyond by personally texting me about the offer and encouraging me to visit the store to learn more about the plans and additional Black Friday deals. Her communication was clear, helpful, and timely, which made the entire process smooth and stress-free. When I arrived at the store, Mikayla ensured I had all the information I needed and guided me through every step with patience and professionalism. The store manager also made the experience even better by offering us snacks while we were completing the billing process, which was such a thoughtful and welcoming gesture. Thanks to the amazing team, I had a truly perfect Black Friday shopping experience. I appreciate their exceptional customer service and highly recommend this location to anyone visiting Stone Road Mall.
Mikayla was incredible @ Best Buy Express! She answered all our questions & took the worry out of setting up our new account. We would highly recommend referring our family & friends to Mikayla & the staff @ Best Buy Express, Stone Road Mall.
Excellent customer service from Neelam. She's helpful with all my questions and help in getting the best deals ....my person to go to when ever I'm in store..
I went to the Best Buy Express at Stone Road Mall to get a new laptop and had an amazing experience. The entire team was incredibly helpful. A huge shout-out to Gautam and Garrett for taking the time to guide me to the perfect product. Their expertise and patience made the whole process easy and stress-free. I highly recommend this store!
Sales girl not interested in customers, no hello, no greetings, feel like stranger, left the store quickly. Please do proper training for your staff Today at 12 noon
The source is fundamentally flawed with their return policy. SHOP AT OWN RISK. They Sell broken products that are supposed to be brand new then require you deal with the manufacturer to get your problem solved if the product is defective out of the box(luckily apple has great customer service, if this was a small name brand then I would be screwed). Especially for electronics this is big deal breaker. Not gunna buy my electronics from a company that has a “no return once opened” policy…. How am I supposed to feel confident buying expensive electronic products from here… even if you have to pay a little more at Best Buy just go there it’s not worth the gamble of getting a broken product you can’t return.
Best Buy Express is a Canadian Electronics Store based in Guelph, Ontario. Best Buy Express is located at Stone Road Mall, 435 Stone Rd W Unit F04, Entrance 2, Guelph, ON N1G 2X6, Canada.
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