7
Stone Road Mall, 435 Stone Rd W Unit F04, Entrance 2, Guelph, ON N1G 2X6, Canada
Guelph, Ontario N1G 2X6
+15198229929

I had a great experience at the Best Buy Express in Stone Road Mall while purchasing my new iPhone 17. Mikayla provided excellent service, she reached out with the offer, which helped plan the visit. In store, she clearly explained all the plans and Black Friday deals. The store manager also kindly offered snacks during the billing process, making the visit even more pleasant. Overall, it was a smooth and perfect Black Friday shopping experience. Highly recommend this location!

I recently purchased an iPhone 17 from the Best Buy Express at Stone Road Mall, and I want to highlight the outstanding service I received from Mikayla. She went above and beyond by personally texting me about the offer and encouraging me to visit the store to learn more about the plans and additional Black Friday deals. Her communication was clear, helpful, and timely, which made the entire process smooth and stress-free. When I arrived at the store, Mikayla ensured I had all the information I needed and guided me through every step with patience and professionalism. The store manager also made the experience even better by offering us snacks while we were completing the billing process, which was such a thoughtful and welcoming gesture. Thanks to the amazing team, I had a truly perfect Black Friday shopping experience. I appreciate their exceptional customer service and highly recommend this location to anyone visiting Stone Road Mall.

Mikayla was incredible @ Best Buy Express! She answered all our questions & took the worry out of setting up our new account. We would highly recommend referring our family & friends to Mikayla & the staff @ Best Buy Express, Stone Road Mall.

Excellent customer service from Neelam. She's helpful with all my questions and help in getting the best deals ....my person to go to when ever I'm in store..

I went to the Best Buy Express at Stone Road Mall to get a new laptop and had an amazing experience. The entire team was incredibly helpful. A huge shout-out to Gautam and Garrett for taking the time to guide me to the perfect product. Their expertise and patience made the whole process easy and stress-free. I highly recommend this store!

Sales girl not interested in customers, no hello, no greetings, feel like stranger, left the store quickly. Please do proper training for your staff Today at 12 noon

The source is fundamentally flawed with their return policy. SHOP AT OWN RISK. They Sell broken products that are supposed to be brand new then require you deal with the manufacturer to get your problem solved if the product is defective out of the box(luckily apple has great customer service, if this was a small name brand then I would be screwed). Especially for electronics this is big deal breaker. Not gunna buy my electronics from a company that has a “no return once opened” policy…. How am I supposed to feel confident buying expensive electronic products from here… even if you have to pay a little more at Best Buy just go there it’s not worth the gamble of getting a broken product you can’t return.

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Best Buy Express — Electronics Store in Guelph

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Best Buy Express

Electronics Store at Stone Road Mall, 435 Stone Rd W Unit F04, Entrance 2, Guelph, ON N1G 2X6, Canada. Here you will find detailed information about Best Buy Express: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11 AM–6 PM
  • Monday
    10 AM–9 PM
  • Tuesday
    10 AM–9 PM
  • Wednesday
    10 AM–5 PM
  • Thursday
    Closed
  • Friday
    9 AM–6 PM
  • Saturday
    10 AM–6 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
Stone Road Mall, 435 Stone Rd W Unit F04, Entrance 2, Guelph, ON N1G 2X6, Canada.
City:
Guelph
Phone:
Postcode:
N1G 2X6

About Best Buy Express

Best Buy Express is a Canadian Electronics Store based in Guelph, Ontario. Best Buy Express is located at Stone Road Mall, 435 Stone Rd W Unit F04, Entrance 2, Guelph, ON N1G 2X6, Canada.


Please contact with Best Buy Express using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Best Buy Express opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Best Buy Express

  • Sonali Parmar
    Added 2025.12.01
    I had a great experience at the Best Buy Express in Stone Road Mall while purchasing my new iPhone 17. Mikayla provided excellent service, she reached out with the offer, which helped plan the visit. In store, she clearly explained all the plans and Black Friday deals. The store manager also kindly offered snacks during the billing process, making the visit even more pleasant. Overall, it was a smooth and perfect Black Friday shopping experience. Highly recommend this location!
  • akash mevasi
    Added 2025.11.30
    I recently purchased an iPhone 17 from the Best Buy Express at Stone Road Mall, and I want to highlight the outstanding service I received from Mikayla. She went above and beyond by personally texting me about the offer and encouraging me to visit the store to learn more about the plans and additional Black Friday deals. Her communication was clear, helpful, and timely, which made the entire process smooth and stress-free. When I arrived at the store, Mikayla ensured I had all the information I needed and guided me through every step with patience and professionalism. The store manager also made the experience even better by offering us snacks while we were completing the billing process, which was such a thoughtful and welcoming gesture. Thanks to the amazing team, I had a truly perfect Black Friday shopping experience. I appreciate their exceptional customer service and highly recommend this location to anyone visiting Stone Road Mall.
  • Andrea D-M
    Added 2025.11.22
    Mikayla was incredible @ Best Buy Express! She answered all our questions & took the worry out of setting up our new account. We would highly recommend referring our family & friends to Mikayla & the staff @ Best Buy Express, Stone Road Mall.
  • Vash
    Added 2025.08.24
    Excellent customer service from Neelam. She's helpful with all my questions and help in getting the best deals ....my person to go to when ever I'm in store..
  • Mohammed Abdullah Khan
    Added 2025.08.24
    I went to the Best Buy Express at Stone Road Mall to get a new laptop and had an amazing experience. The entire team was incredibly helpful. A huge shout-out to Gautam and Garrett for taking the time to guide me to the perfect product. Their expertise and patience made the whole process easy and stress-free. I highly recommend this store!
  • asif jiwani
    Added 2025.05.25
    Sales girl not interested in customers, no hello, no greetings, feel like stranger, left the store quickly. Please do proper training for your staff Today at 12 noon
  • By owner
    Added 2025.05.27
    Hi Asif, we pride ourselves on our second-to-none customer service, and this should never be your experience with us. We'll share your feedback with our team. Could you please reach us at https://bestbuy.ca/contact-us, so we may address this with you directly? Thank you for taking the time to write us a review. We hope to earn back your confidence next time.
  • Austin Baiton
    Added 2022.06.17
    The source is fundamentally flawed with their return policy. SHOP AT OWN RISK. They Sell broken products that are supposed to be brand new then require you deal with the manufacturer to get your problem solved if the product is defective out of the box(luckily apple has great customer service, if this was a small name brand then I would be screwed). Especially for electronics this is big deal breaker. Not gunna buy my electronics from a company that has a “no return once opened” policy…. How am I supposed to feel confident buying expensive electronic products from here… even if you have to pay a little more at Best Buy just go there it’s not worth the gamble of getting a broken product you can’t return.
  • By owner
    Added 2022.06.19
    Hello Austin, We are sorry to hear about your experience. Please contact us by emailing [email protected] so we can help find a possible solution. Kind Regards, The Source
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