Guelph location is an awesome store. The vibe at this location on Saturday, September 27 was incredible. Very friendly staff. Special kudos to Daniel. Daniel assisted us in getting our son (16 year) a suit. He had vast knowledge of the product and his customer service was off the charts. Well done Guelph RW & Co. Dianne, Danny & Jackson
I would like to thank Daniel on his service in the store. Went in last minute looking for something for a wedding the next day. He dressed me up and it turned out fantastic. Great service , very friendly and professional guy. Will definitely be back.
This store is very scented. I didn't last a minuet in there (with a mask on) before I started to get sick. Anyone with fragrance allergies or intollerances towards synthetic fragrances will not be able to shop here.
My wife and I visited the store on Friday Nov 12 at approx 7:30pm. There were two customer service associates “working” (term used loosely) at the store. We were in the store for about 10-15 mins and neither one of the staff greeted us, asked to help or offered any kind of assistance. While we were there, I observed two other customers visiting the store and they received the same treatment. The two staff members just talked to each other the whole time and paid zero interest to the customers. RW has a great selection of apparel for reasonable prices for the quality of items. But I just can’t bring myself to buy anything after being totally ignored. I left the store before my wife. She has more patience than I do and ended up buying a nice sweater from the clearance. I think I’ll visit the RW at Conestoga Mall in a few days instead and hope for better.
Decent quality goods. I've never shopped here for suits or business clothes but have bought summer clothes and have been very happy with my purchase. Staff is very friendly :)
You'd think the store was abandoned based on the reluctance of the sales staff to greet customers. It is incredibly difficult to purchase anything in this store due to the blatant lack of attention from the staff. I struggled for approximately 10 minutes to get the attention of anyone working in the store and then felt guilty for breaking up the gossip session they were clearly more invested in than their job. If you like the clothing at RW&CO skip the store, shop online. The majority of pricing tends to be astronomically high compared to competing retailers in the mall selling similar quality clothing. The few items that are reasonably priced are not eligible for discounts during sales or promotions.
I hate shopping for clothes, but I can also feel comfortable going here and getting help finding something nice to wear. Always great customer service. Thanks!
RW&CO. is a Canadian Clothing Store based in Guelph, Ontario. RW&CO. is located at 435 Stone Rd W Unit Z9, Guelph, ON N1G 2X6, Canada.
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